SUBCHAPTER F. CONSUMER INTEREST INFORMATION AND COMPLAINT PROCEDURES

Sec. 1001.251.  CONSUMER INTEREST INFORMATION.  (a)  The board shall prepare information of consumer interest describing:
(1)  the regulatory functions of the board under this chapter and Chapter 1071; and
(2)  the procedures by which consumer complaints are filed with and resolved by the board.
(b)  The board shall make the information available to the public and appropriate state agencies.
(c)  The board shall maintain on the board's Internet website:
(1)  information regarding the procedure for filing a complaint with the board;  and
(2)  a form that a person may use to file a complaint with the board.
Added by Acts 2001, 77th Leg., ch. 1421, Sec. 1, eff. June 1, 2003.  Amended by Acts 2003, 78th Leg., ch. 1168, Sec. 19, eff. Sept. 1, 2003.
Amended by: 
Acts 2019, 86th Leg., R.S., Ch. 1232 (H.B. 1523), Sec. 1.26, eff. September 1, 2019.