Sec. 12.026.  PUBLIC INTEREST INFORMATION.  (a)  The department shall prepare information of public interest describing the functions of the department and the department's procedures by which complaints are filed with and resolved by the department.  The department shall make the information available to the public and appropriate state agencies.
(b)  The department by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the department for the purpose of directing complaints to the department.  The department may provide for that notification:
(1)  on each registration form, application, or written contract for services of an individual or entity regulated by the department;
(2)  on a sign prominently displayed in the place of business of each individual or entity regulated by the department;  or
(3)  in a bill for service provided by an individual or entity regulated by the department.
(c)  Repealed by Acts 2021, 87th Leg., R.S., Ch. 848 (S.B. 703), Sec. 56(2), eff. September 1, 2021.
(d)  Repealed by Acts 2021, 87th Leg., R.S., Ch. 848 (S.B. 703), Sec. 56(2), eff. September 1, 2021.
Added by Acts 1989, 71st Leg., ch. 230, Sec. 15, eff. Sept. 1, 1989.  Amended by Acts 1995, 74th Leg., ch. 419, Sec. 1.07, eff. Sept. 1, 1995.
Amended by: 
Acts 2021, 87th Leg., R.S., Ch. 848 (S.B. 703), Sec. 5, eff. September 1, 2021.
Acts 2021, 87th Leg., R.S., Ch. 848 (S.B. 703), Sec. 56(2), eff. September 1, 2021.