The original application process is as follows:
  (1) Original application process. Within 60 days after receipt of a complete original application, the department will process the application and grant or deny an original certificate of registration. The department will send a certificate of registration to an entity that is granted a certificate of registration. The applicant may waive the time limit described in this paragraph.
  (2) Omissions or deficiencies.
    (A) The department will send the applicant written notice of any omissions or deficiencies in the original application.
    (B) The applicant must correct the omissions or deficiencies in the application within 15 days of the date of the department's latest notice of omissions or deficiencies. The applicant may request additional time, not to exceed 30 days, in writing, to correct the omissions or deficiencies. In the request, the applicant must include sufficient detail for the commissioner to determine whether there is good cause to grant additional time for the applicant to correct the omissions or deficiencies. The decision to grant or deny a request for additional time is at the discretion of the commissioner.
    (C) If the applicant fails to correct the omissions or deficiencies within 15 days, or 45 days if the applicant requested and was granted the maximum amount of additional time, the department will close the application as incomplete. The application fee is not refundable.
  (3) The department will maintain a charter file that will contain the application, notices of omissions or deficiencies, responses, and any written materials generated by any person that were considered by the department in evaluating the application.

Source Note: The provisions of this §12.104 adopted to be effective November 26, 1997, 22 TexReg 11363; amended to be effective December 26, 2010, 35 TexReg 11281; amended to be effective July 7, 2015, 40 TexReg 2538