(a) General requirements. This course is recommended for students in Grades 10-12. Students shall be awarded one credit for successful completion of this course.
(b) Introduction.
  (1) Career and technical education instruction provides content aligned with challenging academic standards and relevant technical knowledge and skills for students to further their education and succeed in current or emerging professions.
  (2) The Business Management and Administration Career Cluster focuses on careers in planning, organizing, directing and evaluating business functions essential to efficient and productive business operations.
  (3) Business Management is designed to familiarize students with the concepts related to business management as well as the functions of management, including planning, organizing, staffing, leading, and controlling. Students will also demonstrate interpersonal and project-management skills.
  (4) Students are encouraged to participate in extended learning experiences such as career and technical student organizations and other leadership or extracurricular organizations.
  (5) Statements that contain the word "including" reference content that must be mastered, while those containing the phrase "such as" are intended as possible illustrative examples.
(c) Knowledge and skills.
  (1) The student demonstrates professional standards/employability skills required by business and industry. The student is expected to:
    (A) communicate effectively with others using oral and written skills;
    (B) demonstrate collaboration skills through teamwork;
    (C) demonstrate professionalism by conducting oneself in a manner appropriate for the profession and workplace;
    (D) demonstrate a positive, productive work ethic by performing assigned tasks as directed;
    (E) comply with all applicable rules, laws, and regulations; and
    (F) demonstrate time-management skills by prioritizing tasks, following schedules, and tending to goal-relevant activities in a way that uses time wisely and optimizes efficiency and results.
  (2) The student demonstrates an understanding of the management concept. The student is expected to:
    (A) define the term management;
    (B) explain management functions, including planning, organizing, staffing, leading, and controlling;
    (C) define the management pyramid;
    (D) define the role of management;
    (E) explain the history and evolution of management;
    (F) identify the external and internal environmental factors that influence management;
    (G) define ethical workplace behavior;
    (H) summarize how to make ethical decisions;
    (I) define social responsibility;
    (J) explain how socially responsible management policies are initiated and implemented; and
    (K) research contemporary cases dealing with ethics and social responsibility using appropriate online technology.
  (3) The student recognizes the importance of planning in an organization. The student is expected to:
    (A) define the term planning;
    (B) explain the necessity of proper planning;
    (C) define types of planning such as marketing, financial, and organizational;
    (D) identify steps of the management decision-making process, including:
      (i) identifying the problem or opportunity;
      (ii) gathering relevant information or data;
      (iii) determining alternative courses of action;
      (iv) evaluating each alternative;
      (v) computing an optimal decision;
      (vi) implementing the chosen course of action; and
      (vii) evaluating the decision feedback and determining if any changes are necessary;
    (E) determine competitive advantage;
    (F) establish organizational strategy;
    (G) determine innovative strategies;
    (H) identify the need for change;
    (I) define global management; and
    (J) explain how the organization will function in a global environment.
  (4) The student recognizes the importance of organizations. The student is expected to:
    (A) explain how to design an adaptive organization;
    (B) define the concepts, methods, and types of departmentalization;
    (C) define the chain of command;
    (D) explain line authority;
    (E) define staff authority;
    (F) explain the advantages and disadvantages of different types of organizations, including line, line and staff, and matrix;
    (G) define delegation in a management context;
    (H) compare and contrast centralized and decentralized organizations;
    (I) identify the concept of teams and teamwork; and
    (J) define span of control or span of management.
  (5) The student explains the role of staffing within an organization. The student is expected to:
    (A) describe ethics in human resource issues;
    (B) explain or define the major federal employment laws;
    (C) define adverse impact and employment discrimination;
    (D) identify sexual harassment in the workplace;
    (E) explain the methods of recruiting potential employees;
    (F) define the selection process for new employees;
    (G) explain the types of training needed for newly hired employees;
    (H) define professional development in terms of current employees;
    (I) explain employee compensation in a competitive environment;
    (J) define the potential need for downsizing;
    (K) rationalize the costs of employee turnover and what can be done to reduce turnover rate;
    (L) explain the need and benefits of a diverse workforce; and
    (M) research contemporary cases addressing recruitment, downsizing, and diversity using appropriate online resources.
  (6) The student demonstrates the qualities of leadership. The student is expected to:
    (A) define motivation;
    (B) distinguish between extrinsic and intrinsic rewards;
    (C) explain how to address real or perceived inequities in the workplace;
    (D) define the Expectancy Theory;
    (E) explain how rewards and goals affect motivation;
    (F) compare a leader to a manager;
    (G) explain the roles of a leader;
    (H) explain the traits of an effective leader;
    (I) define the different styles of leadership, including autocratic, democratic, and free rein;
    (J) explain when each style of leadership is appropriate;
    (K) define the management communication process;
    (L) explain the concept of employee perception;
    (M) analyze the communication process;
    (N) compare and contrast formal and informal communication; and
    (O) explain how to improve communication within an organization.
  (7) The student understands the necessity of the control process. The student is expected to:
    (A) examine the control process;
    (B) illustrate the five primary control methods;
    (C) explain the importance of quality control;
    (D) define the strategic importance of management information;
    (E) develop the importance of gathering and sharing information;
    (F) explain the importance of managing for productivity and growth;
    (G) define the quality-related characteristics for products;
    (H) explain International Standards Organization (ISO) standards, including ISO 9000 and ISO 14000;
    (I) define the quality-related characteristics for services;
    (J) explain the Baldridge National Quality Award;
    (K) explain the Deming Award;
    (L) research and critique recent winners of the Baldridge awards using appropriate online technology;
    (M) research and critique recent winners of the Deming award using appropriate online technology;
    (N) define Total Quality Management;
    (O) explain service operations;
Cont'd...