(a) Complaints regarding veteran's preference should be addressed to: Human Resources Director, Human Resources Bureau, 5805 North Lamar Blvd., P.O. Box 4087, Austin, TX 78773-0251, who has been designated by the Commission to receive complaints and coordinate compliance efforts. The Human Resources Director shall respond in writing to the complaint not later than the fifteen (15) business days after the date the department receives the complaint. The written response shall explain that the complainant can request consideration of the case by the Public Safety Commission at the next available public meeting and instructions on how to request the consideration before the Commission. The request for consideration should be made within fifteen (15) business days of the date the response is mailed to the complainant.
(b) All veteran's preference complaints shall be reported to the Commission and those requesting consideration will be placed on the agenda of the next available meeting as personnel issues. The Commission may render a different employment decision than the decision that is the subject of the complaint if the Commission determines that the veteran's preference was not properly applied. Those individuals requesting consideration by the Commission will receive written notice of the Commission's decision.

Source Note: The provisions of this §1.42 adopted to be effective March 11, 2008, 33 TexReg 2034