(a) A person must transmit accurate payment information to ensure proper credit of the payment to the state agency receiving payment.
(b) A person's chosen TexNet payment option for EFT (see §15.2(b) of this title (relating to Approved Means of Electronic Funds Transfer)) will determine the method of transmitting payment information.
  (1) Persons choosing ACH debit/direct entry as the TexNet payment option for EFT shall:
    (A) enter payment information directly into the TexNet data collection system using either the Internet or a touch-tone telephone in accordance with the instructions established by the state agency and approved by the comptroller;
    (B) record the trace number provided by the TexNet data collection system once all payment information has been entered by the person;
    (C) enter any change, correction, or cancellation in the payment information to the TexNet data collection system in accordance with the instructions established by the state agency and approved by the comptroller; and
    (D) contact the comptroller at the telephone number listed in §15.35 of this title (relating to Notification to the Comptroller) if the person experiences difficulty entering information into the TexNet data collection system.
  (2) Persons choosing ACH debit/indirect entry as the TexNet payment option for EFT shall enter payment information in the manner and by the deadline established by the state agency to which payment is due and approved by the comptroller.
  (3) Persons choosing ACH credit with addenda record(s) as the TexNet payment option for EFT shall transmit payment information in the addenda record(s) of the ACH credit in the approved State of Texas addenda record format, as set out in the TexNet instruction booklet for the state agency, which is posted at http://www.window.state.tx.us/treasops/texnet/. A person who does not have access to the Internet may consult with the state agency for further information and TexNet payment instructions.

Source Note: The provisions of this §15.32 adopted to be effective May 2, 2013, 38 TexReg 2641; amended to be effective February 18, 2019, 44 TexReg 711