Sec. 161.033.  PUBLIC INTEREST INFORMATION AND COMPLAINTS.  (a)  The commission shall  maintain a system to promptly and efficiently act on complaints filed with the commission.  The commission shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b)  The commission shall make information available describing its procedures for complaint investigation and resolution.
(c)  The commission shall periodically notify the complaint parties of the status of the complaint until final disposition unless the notice would jeopardize an investigation.
Added by Acts 1989, 71st Leg., ch. 836, Sec. 11, eff. Sept. 1, 1989.  Amended by Acts 1995, 74th Leg., ch. 554, Sec. 13, eff. Sept. 1, 1995.
Amended by: 
Acts 2007, 80th Leg., R.S., Ch. 1242 (H.B. 2543), Sec. 8, eff. September 1, 2007.
Acts 2021, 87th Leg., R.S., Ch. 849 (S.B. 705), Sec. 5, eff. September 1, 2021.