(a) The person subject to the medical quality review process has the right:
  (1) to be notified that the person has been selected for the medical quality review process;
  (2) to be notified of the disposition of the medical quality review process;
  (3) to communicate with the office of the medical advisor at any time during the medical quality review process;
  (4) to be represented by legal counsel, including legal counsel at the informal settlement conference (ISC);
  (5) to receive written notice of an ISC at least 45 days before the ISC, including the time and place of the ISC and the nature of the allegations; and
  (6) to an ISC in accordance with the provisions of this section. The ISC provides persons subject to the medical quality review process an opportunity to discuss and resolve their medical case review with arbiters. The division may, at its discretion, conduct an ISC remotely or in person. An ISC is available under the following conditions:
    (A) The case has been referred to enforcement.
    (B) The request for an ISC must be in writing.
    (C) The division will notify the requester of the scheduled date of the ISC.
    (D) The requester has the right to receive copies of all documents that pertain to the substance of the case and that were given to the arbiters for review for that particular case.
    (E) All information the requester wishes the arbiters to consider at the ISC must be received by the division no later than 15 days before the ISC. The arbiters may refuse to consider any information not timely received by the division.
    (F) The requester may request to reschedule the scheduled date of the ISC for good cause shown, in writing, as determined by the division's presiding attorney. Good cause means circumstances beyond the requester's control that reasonably prevent the requester from attending the ISC and requesting that the ISC be rescheduled any sooner.
    (G) If a requester fails to attend an ISC as scheduled, the requester loses the right to an ISC. But failure to attend the ISC does not affect the requester's rights to:
      (i) communicate with the office of the medical advisor as paragraph (3) of this subsection provides;
      (ii) enter into a consent order with the division; or
      (iii) defend an enforcement case at the State Office of Administrative Hearings.
(b) A person subject to a medical case review must:
  (1) provide records and information requested from the office of the medical advisor in the format and manner specified by the division;
  (2) provide the records and information within the time period specified in the request; and
  (3) attach an accurate and completed business records affidavit to the request for records and information.

Source Note: The provisions of this §180.76 adopted to be effective January 1, 2013, 37 TexReg 8839; amended to be effective August 22, 2023, 48 TexReg 4484