(a) Upon receipt of a protest, the director may:
  (1) dismiss the protest if:
    (A) it is not timely; or
    (B) does not meet the requirements of §20.535 of this title (relating to Filing Requirements); or
  (2) solicit written responses to the protest from using agencies or other affected vendors and attempt to settle and resolve the protest by mutual agreement.
(b) If a protest concerning a solicitation is not resolved by mutual agreement, the director shall issue a written determination that resolves the protest.
(c) If a protest concerning a contractor grade is not resolved by mutual agreement, the director shall make the final determination in writing. The director's determination shall be the final administrative action of the comptroller.

Source Note: The provisions of this §20.537 adopted to be effective January 24, 2017, 42 TexReg 242; amended to be effective November 30, 2020, 45 TexReg 8527