(a) A person whose application for a Capitol access pass is denied, or whose pass is suspended or revoked, based on a criminal history disqualifier, may request an informal review by department staff by submitting to the department a written request for the review in compliance with subsection (b) of this section.
(b) A written request for review of the department's determination, along with any supporting documentation, must be submitted to the department by facsimile or electronic mail to the address or number provided in the notice of denial, suspension, or revocation within 20 calendar days after receipt of the notice. If a written request for a review is not submitted within 20 calendar days of the date notice was received, the proposed action will become final.
(c) An informal review will be conducted by department personnel in the manner prescribed by the department. The department will issue a final determination to the applicant or pass holder at the address on file.

Source Note: The provisions of this §2.12 adopted to be effective November 13, 2011, 36 TexReg 7557