(a) Except as required under subsection (f) of this section, a requestor seeking personal information from department motor vehicle records shall submit a written request in a form required by the department. A completed and properly executed form must include:
  (1) the name and address of the requestor;
  (2) a description of the requested motor vehicle records , including the Texas license plate number, title or document number, or vehicle identification number of the motor vehicle about which information is requested;
  (3) proof of the requestor's identity, in accordance with subsections (b) or (c) of this section;
  (4) a statement that the requestor:
    (A) is the subject of the record;
    (B) has the written consent of the person who is the subject of the record; or
    (C) will strictly limit the use of the personal information in department motor vehicle records to a permitted use under Transportation Code Chapter 730, as indicated on the form;
  (5) a certification that the statements made on the form are true and correct; and
  (6) the signature of the requestor.
(b) Except as required by subsection (c) of this section, a requestor must provide the requestor's current photo identification containing a unique identification number. The identification must be a:
  (1) driver's license, Texas Department of Public Safety identification, or state identification certificate issued by a state or territory of the United States;
  (2) United States or foreign passport;
  (3) United States military identification card;
  (4) United States Department of Homeland Security, United States Citizenship and Immigration Services, or United States Department of State identification document;
  (5) concealed handgun license or license to carry a handgun issued by the Texas Department of Public Safety under Government Code Chapter 411, Subchapter H; or
  (6) North Atlantic Treaty Organization identification or identification issued under a Status of Forces Agreement.
(c) A requestor seeking personal information from department motor vehicle records for use by a law enforcement agency must:
  (1) present the requestor's current law enforcement credentials;
  (2) electronically submit the request in a manner that the department can verify that the requestor is acting on behalf of a law enforcement agency; or
  (3) provide a written statement from a higher level in the chain of command on the law enforcement agency's letterhead stating that the requestor is not authorized to provide current law enforcement credentials and identifying the law enforcement agency's incident or case number for which the personal information is needed.
(d) A requestor seeking personal information from department motor vehicle records for use by a law enforcement agency may submit a verbal request to the department if the law enforcement agency has provided reasonable assurances that were accepted by the department as to the identity of the requestor within the last 12 months on a form required by the department. If a request is submitted verbally, the department may require the requestor to confirm the request in writing.
(e) A requestor may receive electronic access to department motor vehicle records under the terms and conditions of a service agreement.
  (1) Before a requestor can enter into a service agreement, the requestor must file a completed application on a form required by the department, for review and approval by the department. An application for a service agreement must include:
    (A) a statement that the requestor will strictly limit the use of the personal information from department motor vehicle records to a permitted use under Transportation Code Chapter 730, as indicated on the application;
    (B) the name and address of the requestor;
    (C) proof of the requestor's identity, in accordance with subsections (b) or (c) of this section;
    (D) the signature of the requestor or, if the requestor is an organization or entity, the signature of an officer or director of the requestor; and
    (E) a certification that the statements made in the application are true and correct.
  (2) Unless the requestor is exempt from the payment of fees, a service agreement must contain an adjustable account, in which an initial deposit and minimum balance is maintained in accordance with §217.124 of this title (relating to Cost of Motor Vehicle Records). Notwithstanding §217.124 of this title, the department may modify initial deposit and minimum balance requirements depending on usage.
(f) Access to bulk motor vehicle records. A requestor seeking access to department motor vehicle records in bulk must enter into a bulk contract with the department.
  (1) Before a requestor can enter into a bulk contract, the requestor must file a completed application on a form required by the department, for review and approval by the department. An application for a bulk contract must include:
    (A) a statement that the requestor will strictly limit the use of the personal information to a permitted use under Transportation Code Chapter 730, as indicated on the application;
    (B) the name and address of the requestor;
    (C) proof of the requestor's identity, in accordance with §217.123(b) or (c) of this title (relating to Access to Motor Vehicle Records);
    (D) a certification that the statements made on the form are true and correct; and
    (E) the signature of the requestor or, if the requestor is an organization or entity, the signature of an officer or director of the requestor.
  (2) Prior to the execution of a bulk contract, a requestor must provide proof the requestor has:
    (A) posted a $1 million performance bond, payable to this state, conditioned upon the performance of all the requirements of Transportation Code Chapter 730 and this subchapter; and
    (B) insurance coverage in the amount of at least $3 million and that meets the requirements of Transportation Code §730.014(c)(3).
(g) If a person is convicted of an offense under Transportation Code Chapter 730 or is found by a court to have violated a rule under this subchapter, then any contract with that person to access department motor vehicle records is terminated as of the date of the court's final determination.
(h) The requirements of this section do not apply to discovery, subpoena, or other means of legal compulsion for the disclosure of personal information.
(i) An authorized recipient will receive requested motor vehicle records in accordance with Title 18 U.S.C. §2721 et seq.; Transportation Code Chapter 730; Government Code §552.130; and this subchapter.

Source Note: The provisions of this §217.123 adopted to be effective March 12, 2015, 40 TexReg 1096; amended to be effective August 8, 2016, 41 TexReg 5766; amended to be effective March 4, 2018, 43 TexReg 1282; amended to be effective August 2, 2018, 43 TexReg 4765; amended to be effective November 2, 2022, 47 TexReg 7288