(a) Digital license plate provider services.
  (1) A digital license plate provider must provide customer support for digital license plate customers that is available at least during standard business hours Central Time.
  (2) An individual who seeks the repair, service, or replacement of a digital license plate must contact a digital license plate provider.
(b) When a digital license plate is lost, stolen, mutilated, or needs to be replaced for cosmetic or readability reasons, including invalidation by the digital license plate provider or plate malfunction:
  (1) a digital license plate replacement may be obtained from the digital license plate provider; or
  (2) the metal license plate issued for the vehicle may be installed on the rear of the vehicle in lieu of the digital license plate.
(c) Unless a metal license plate was obtained directly from the department, a replacement metal license plate must be obtained from a county tax assessor-collector's office.

Source Note: The provisions of this §217.64 adopted to be effective July 12, 2020, 45 TexReg 4358