(a) Required training. A person performing registration or titling services through RTS, including a department employee, department contractor, county tax assessor-collector employee, or full service deputy as defined by §217.162(6) of this title (relating to Definitions), must complete a training program as prescribed by this section. Required training will include, at a minimum:
  (1) training regarding transactions performed in RTS; and
  (2) identification of fraudulent activity related to vehicle registration and titling.
(b) Online training. The department will make required training for county tax assessor-collector employees and full service deputies available through the department's online training system.
(c) Registration and Title System training for county tax assessor-collector staff and full service deputies. To satisfy the training requirements under subsection (a)(1) of this section, a county tax assessor-collector employee or full service deputy must complete each training course associated with the permissions that person is assigned in RTS. A person completes a training course when the person obtains a score of at least 80 percent on the course test, and the training is verified. This section does not limit the number of times or how often a person may take a training course or test.
  (1) A county tax assessor-collector or county tax assessor-collector's system administrator must create accounts for and assign permissions in RTS to each employee or full service deputy who will be given access to RTS based on that person's job duties as determined by the county tax assessor-collector or the county tax assessor-collector's system administrator.
  (2) The department will assign training content for specific permissions in RTS.
  (3) A person must take required training using the person's individually assigned training identifier for the department's online training system.
  (4) The department will enable a permission on completion of required training.
  (5) A person with permissions in RTS on or before the effective date of this section must complete required training under this section by August 31, 2020. A person who has not been assigned permissions in RTS on or before the effective date of this section must complete all required training before permissions are enabled by the department.
  (6) If new training is made available for a new or existing permission after August 31, 2020, a person with permissions enabled before the new training is made available must complete the required training within 120 days of the department's notification that the training is available. A county employee, or full service deputy, who is on leave on the date of the department's notification that the new training is available, for at least 120 days thereafter, and due to circumstances beyond that person's control, as determined by the county tax assessor-collector may have an additional 14 days upon returning to work to complete the new training.
(d) Failure to complete required training.
  (1) Except as provided in paragraph (2) of this subsection, the department will disable a permission if a person fails to complete required training for the permission within the timeframes required by this section.
  (2) The department will not disable a permission for a county tax assessor-collector employee or a full service deputy if the person timely submits their score for each required training course; however, the department will disable the person's permission if the department determines that the submitted score is not at least 80 percent.
  (3) A disabled permission may be enabled by using the process to complete training and enable permissions in subsection (c) of this section.

Source Note: The provisions of this §217.75 adopted to be effective December 16, 2019, 44 TexReg 7417