(a) Submission. In accordance with Transportation Code, §643.153, a household goods carrier and/or its household goods agent shall file a tariff with the department. A household goods carrier who is not a member of an approved association under §218.64 of this title (relating to Rates) shall file a tariff individually. In lieu of filing individually, a household goods carrier or its household goods agent, that is a member of an approved association in accordance with §218.64, may designate a collective association as its ratemaking association. The association may file a tariff, as required by this subsection, for member carriers.
  (1) Contents. The tariff:
    (A) shall set out all rates, charges, rules, regulations, or other provisions, in clear and concise terms, used to determine total transportation charges;
    (B) may provide for the offering, selling, or procuring of insurance as provided in §218.54 of this title (relating to Selling Insurance to Shippers);
    (C) may provide for the base transportation charge to include assumption by the household goods carrier for the full value of the shipment in the event a policy or other appropriate evidence of the insurance purchased by the shipper from the household goods carrier is not issued to the shipper at the time of purchase;
    (D) shall describe the procedure for determining charges that are below the maximum rate for each service performed; and
    (E) shall reference a specific mileage guide or source, if information on rates and charges based on mileage is included in the tariff (The referenced mileage guide shall be filed with the department as an addendum to the tariff. If the household goods carrier utilizes a computer database as a mileage guide, the household goods carrier shall allow department personnel free access to the system when conducting an inquiry regarding a specific movement performed by the household goods carrier).
  (2) Interstate tariff. In accordance with Transportation Code, §643.153, a household goods carrier may satisfy the requirements of this subsection by filing a copy of its tariff governing interstate household goods transportation services.
  (3) Transmittal letter. A transmittal letter shall accompany a tariff being filed. The transmittal letter shall provide:
    (A) the name of the household goods carrier;
    (B) the Texas mailing address and street address of the household goods carrier's principal office;
    (C) the household goods carrier's registration number, if any;
    (D) the name and title of the household goods carrier's representative authorizing the tariff filing; and
    (E) whether the tariff is being filed on behalf of a member carrier.
  (4) Format. Tariffs shall be filed:
    (A) on 8 1/2" x 11" paper;
    (B) with a cover sheet showing:
      (i) the name of the issuing household goods carrier or collective ratemaking association;
      (ii) the Texas mailing and street address;
      (iii) the issuance date of the tariff;
      (iv) the effective date of the tariff; and
      (v) the tariff number; and
    (C) separated into the following sections:
      (i) general rules;
      (ii) accessorial services; and
      (iii) rates.
  (5) Item numbers. Individual items shall be titled and designated by item number.
  (6) Amendments. Any amendment to a tariff shall be filed with the department not less than 10 days prior to the effective date of the amendment. The household goods carrier or collective ratemaking association filing on behalf of its member may either file an amended tariff in total or an amendment referencing the specific sections and items which are being amended. The amendment format shall be the same as required by paragraph (4) of this subsection. A transmittal letter providing the same information as required by paragraph (3) of this subsection shall accompany the amendment filing.
  (7) Rejection. The department will reject a tariff or amendment filing if it is determined the tariff:
    (A) fails to meet the requirements of this section; or
    (B) fails to fully disclose, in clear and concise terms, all rates, charges, and rules.
  (8) Electronic filings. A household goods carrier may file an electronic copy of its tariff provided that the document is consistent with the provision of this subsection and is formatted in Microsoft Word or other format approved by the director.
(b) Operations. The department will accept a tariff which is in substantial compliance with this section if the tariff was submitted prior to November 1, 1995.
(c) Access. In accordance with Transportation Code, §643.153, tariffs filed in accordance with this section will be made available for public inspection at the TxDMV Enforcement Division or by calling the department's toll-free consumer helpline as listed on the department's website.
(d) Conflicts. All provisions of household goods carriers' tariffs are superseded to the extent they may conflict with the provisions of this chapter.

Source Note: The provisions of this §218.65 adopted to be effective February 4, 2010, 35 TexReg 663; amended to be effective March 12, 2015, 40 TexReg 1104; amended to be effective July 2, 2017, 42 TexReg 3275