(a) The business hours must be posted at the main entrance of the business's office that is accessible to the public.
(b) The license holder or a bona fide employee of the license holder shall be at the licensed business location during the posted business hours for the purpose of operating the salvage business and allowing the inspection of the business location and records.
(c) If the license holder or a bona fide employee of the license holder is not available to conduct business during the posted business hours due to special circumstances or emergencies, a separate sign must be posted indicating the date and time the license holder or bona fide employee of the license holder will resume operations.
(d) Regardless of the license holder's business hours, the licensee's telephone must be answered from 8:00 a.m. to 5:00 p.m. weekdays by a bona fide employee, answering service, or answering machine.
Source Note: The provisions of this §221.43 adopted to be effective December 9, 2015, 40 TexReg 8802