(a) The department will review a protest or complaint to determine whether:
  (1) a hearing is appropriate under Occupations Code, Chapter 2301; Transportation Code, Chapter 503; or Board rule; and
  (2) the protest or hearing document meets minimum requirements.
(b) If the department cannot determine whether a complaint meets minimum requirements, the department may contact the protestant, complainant, or other person for additional information.
(c) If the department determines that a protest or complaint meets minimum requirements, a protest or complaint will be processed in accordance with this subchapter.

Source Note: The provisions of this §224.86 adopted to be effective June 1, 2024, 49 TexReg 2771