The director or director's designee may remove an advertisement based on the department receiving a complaint concerning the advertised product or service. The department will send a written notice of the complaints to the advertiser. If the department determines the complaints are valid, the director or director's designee, on written notice to the advertiser stating the reasons for removal, may remove the advertisement from all travel information.

Source Note: The provisions of this §23.19 adopted to be effective January 7, 2015, 40 TexReg 95