(a) General Administrative Requirements. OSSF permitting, construction, and inspection requirements are in §285.3 of this title (relating to General Requirements).     
      (b) Complaints. The executive director shall investigate all complaints within 30 days after receipt. After completing the investigation, the executive director shall take appropriate and timely action according to §285.70 of this title (relating to Duties of Owners With Malfunctioning OSSFs).     
      (c) Appeals. All appeals under this subchapter shall be sent in writing to the director of the appropriate regional office.     
     Source Note:        The provisions of this §285.20 adopted to be effective June 13, 2001, 26 TexReg 4115