(a) Persons who do not speak English or who have a physical, mental, or developmental disability will be provided reasonable access to the Commission and to the Commission's programs.
(b) All Commission facilities, including facilities on association grounds, will comply with Texas Civil Statutes, Article 9102, concerning architectural barriers and the policy of the State of Texas to encourage and promote the rehabilitation of disabled individuals. Each association licensed by the Commission is required to ensure accessibility to its facilities for disabled persons, pursuant to §309.113 of this title (relating to Accessibility by Disabled Persons).
(c) All testing, whether oral, in sign language, or in a foreign language, will be arranged when an examination is required for licensure. A hearing before the Board of Stewards/Judges or the State Office of Administrative Hearings will be arranged as needed if a question of fitness for a particular license should arise.
(d) Complaints against a person or entity regulated by the Commission will be accepted in all forms under all circumstances and the Commission will provide an interpreter with an investigator should a language problem arise. The Commission welcomes public input at Commission meetings. On prior reasonable notice to the Commission, an interpreter will be provided to assist individuals in making presentations to the Commission.

Source Note: The provisions of this §303.35 adopted to be effective September 1, 1998, 23 TexReg 8673; amended to be effective September 9, 2002, 27 TexReg 8211