(a) A provider must recruit, train, and maintain qualified provider staff members with documented competency in accordance with Chapter 412, Subchapter G, Division 2 of this title (relating to Organizational Standards), specifically:
  (1) §412.314(e) of this title (relating to Access to Mental Health Community Services);
  (2) §412.315 of this title (relating to Medical Records System); and
  (3) §412.316 of this title (relating to Competency and Credentialing).
(b) Before providing services, a provider must train each provider staff member and ensure demonstrated competence in:
  (1) Chapter 404, Subchapter E of this title (relating to Rights of Persons Receiving Mental Health Services);
  (2) 40 TAC Chapter 4, Subchapter C (relating to Rights of Individuals with an Intellectual Disability);
  (3) identifying, preventing, and reporting abuse, neglect, and exploitation in accordance with the Texas Commission on Jail Standards or the HHSC Office of the Ombudsman as set forth in applicable state laws and rules; and
  (4) using a protocol for preventing and managing aggressive behavior, including preventative de-escalation intervention strategies.

Source Note: The provisions of this §307.111 adopted to be effective August 6, 2018, 43 TexReg 5091; transferred effective February 15, 2020, as published in the Texas Register January 17, 2020, 45 TexReg 470