The policies and procedures of this subchapter do not apply to a:
  (1) contested case under §§1.21 - 1.38 of this title (relating to Procedures in Contested Case);
  (2) vendor protest of a delegated purchase under Government Code, Chapter 2155;
  (3) department employee complaint governed by the department's Human Resources Manual;
  (4) routine inquiry, report of a condition on a state highway, or request for information; or
  (5) report of a matter or an investigation request submitted to the department's internal compliance office established under Transportation Code, Chapter 201, Subchapter F-1.

Source Note: The provisions of this §3.21 adopted to be effective December 16, 1996, 21 TexReg 11823; amended to be effective February 16, 2012, 37 TexReg 715