When a ticket issuing machine does not produce a paper ticket due to a mechanical failure, the mutuel manager may validate the wager through totalisator logs. If the transaction is a winning wager and the mutuel manager pays the patron, then the mutuel manager shall report the transaction to the Commission within 24 hours on a form prescribed by the association and approved by the executive secretary. The form must contain, at the minimum, the following:
  (1) Association name;
  (2) Date and time of the machine failure;
  (3) Terminal number;
  (4) Bet description to include:
    (A) racetrack;
    (B) race number;
    (C) animal number;
    (D) bet type;
    (E) amount wagered;
    (F) total ticket cost;
    (G) winning amount; and
    (H) ticket serial number;
  (5) Patron's name and phone number;
  (6) Signature of the patron;
  (7) Description of the incident;
  (8) Date and time of the report; and
  (9) Signature of the mutuel manager.

Source Note: The provisions of this §321.46 adopted to be effective March 28, 2011, 36 TexReg 1981; amended to be effective January 10, 2013, 38 TexReg 244