(a) Each resident shall be provided a verbal orientation within six hours before or 12 hours after admission into the facility.
(b) The verbal orientation shall include an explanation of the following:
(1) procedures to access health care and a description of the available services;
(2) resident discipline plan, including the guidelines and instructions for informal and formal disciplinary reviews and the resident appeal process;
(3) grievance policies and procedures;
(4) procedures to access mental health care and a description of the available services;
(5) age-appropriate information about the facility's zero-tolerance policy regarding sexual abuse and sexual harassment, including:
(6) information regarding the reporting of suspected abuse, neglect, or exploitation of a child in a juvenile justice facility; and
(7) the facility's policy that states the resident is ensured the right of confidentiality with regard to the items included in paragraphs (3), (5) and (6) of this subsection and will not face reprisal for participating in the procedures included in these items.
(c) If the resident is not sufficiently fluent in English, arrangements shall be made to provide the resident with an orientation in the resident's primary language within 48 hours after admission.
(d) When a literacy problem prevents a resident from understanding written rules, a staff member or translator shall assist the resident within 48 hours after admission.
(e) The facility shall:
(1) provide each resident a written copy of the orientation materials; or
(2) post the orientation information in an area of the housing unit that is accessible to residents.
Source Note: The provisions of this §343.412 adopted to be effective January 1, 2010, 34 TexReg 7095; amended to be effective January 1, 2015, 39 TexReg 9243