(a) The child's record must include:
  (1) whether the parent has declined recommended services;
  (2) the need for, and occurrences of, coordination with other service coordinators or case managers; and
  (3) whether case management goals have been achieved.
(b) Documentation of each case management contact must include:
  (1) name of the child;
  (2) name of the Early Childhood Intervention contractor;
  (3) name of the assigned service coordinator;
  (4) date, start time, and duration of the contact;
  (5) physical location of the service coordinator at the time of contact (e.g., office, child's home, hospital, daycare);
  (6) method of service (face-to-face or telephone);
  (7) with whom the contact was made (e.g., parent, routine caregiver, physician);
  (8) a description of the case management activity performed as described in §350.405 of this subchapter (relating to Case Management Services);
  (9) course of action to respond to identified needs;
  (10) any relevant information provided by the family, or other individual or entity; and
  (11) service coordinator's signature.

Source Note: The provisions of this §350.415 adopted to be effective June 30, 2019, 44 TexReg 3280; transferred effective March 1, 2021, as published in the Texas Register February 5, 2021, 46 TexReg 941; amended to be effective March 17, 2022, 47 TexReg 1277