(a) Medicaid-eligible people. Any Medicaid-eligible person whose request for eligibility for case management is denied or is not acted upon with reasonable promptness, or whose case management has been terminated, suspended, or reduced is entitled to a fair hearing in accordance with 1 TAC Chapter 357, Subchapter A (relating to Uniform Fair Hearing Rules).
(b) All children. If BCVDD Program denies, involuntarily reduces, or terminates case management for a child, the child and family have all rights to file complaints in accordance with Texas Human Resources Code §117.028 and §117.072, and Division 6 of this subchapter (relating to Complaint Resolution Process).

Source Note: The provisions of this §359.121 adopted to be effective June 13, 2013, 38 TexReg 3810; transferred effective February 1, 2022, as published in the January 7, 2022 issue of the Texas Register, 47 TexReg 35