(a) The HHSC Civil Rights Office (CRO) provides information about civil rights policies and procedures to the HHS agencies. The HHSC CRO provides guidance and technical assistance to each HHS agency so that personnel with supervisory responsibilities in HHS agencies and HHS agency contractors are able to address compliance issues related to civil rights laws, regulations, and HHS civil rights policies and procedures.
(b) The HHSC CRO staff provides information about applicable civil rights laws and regulations to institutions, organizations, contractors, and individuals upon request.
(c) The HHSC CRO receives and investigates complaints alleging violations of civil rights laws, regulations, and HHS civil rights policies and procedures.

Source Note: The provisions of this §395.12 adopted to be effective May 9, 2011, 36 TexReg 2827