All official acts of the commission or the Agency Chief shall be evidenced by a recorded or written record. Official action of the commission or the Agency Chief shall not be bound or prejudiced by any informal statement or opinion made by any member of the commission, the Agency Chief, or the employees of the agency.

Source Note: The provisions of this §401.9 adopted to be effective March 8, 2001, 26 TexReg 2040; amended to be effective January 11, 2023, 48 TexReg 51