Sec. 453.356.  INFORMAL PROCEEDINGS.  (a)  The board by rule shall adopt procedures governing:
(1)  informal disposition of a contested case under Section 2001.056, Government Code;  and
(2)  informal proceedings held in compliance with Section 2001.054, Government Code.
(b)  A rule adopted under this section must:
(1)  provide the complainant and the license holder an opportunity to be heard;  and
(2)  require the presence of the board's legal counsel or a representative of the attorney general to advise the board or the board's employees.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.