Sec. 5.177.  NOTICE OF COMPLAINT PROCEDURES;  NOTICE OF INVESTIGATION STATUS.  (a)  The agency shall provide to the person filing the complaint about a matter within the commission's regulatory jurisdiction and to each person who is the subject of the complaint a copy of the commission's policies and procedures relating to complaint investigation and resolution.
(b)  The commission, at least quarterly until final disposition of the complaint, shall notify the person filing the complaint and each person who is a subject of the complaint of the status of the investigation unless the notice would jeopardize an undercover investigation.
(c)  The commission is not required to provide the information described in Subsection (a) or (b) to a complainant who:
(1)  files an anonymous complaint;
(2)  provides inaccurate contact information; or
(3)  files a complaint described by Section 5.176(c).
Amended by Acts 1985, 69th Leg., ch. 795, Sec. 1.001, eff. Sept. 1, 1985;  Acts 2001, 77th Leg., ch. 965, Sec. 1.15, eff. Sept. 1, 2001.
Amended by: 
Acts 2023, 88th Leg., R.S., Ch. 1065 (S.B. 471), Sec. 2, eff. September 1, 2023.