Sec. 53.305.  NOTICE TO AFFECTED CUSTOMERS.  (a)  A company shall provide notice of a proposed change to affected customers in the manner prescribed by the commission.
(b)  Notice must:
(1)  be provided not later than the 10th day before the effective date of the proposed change; and
(2)  include:
(A)  a description of the services affected by the proposed change;
(B)  the effective date of the proposed change;
(C)  an explanation of the customer's right to petition the commission for a review under Section 53.306, including the number of persons required to petition before a commission review will occur;
(D)  an explanation of the customer's right to information concerning how to obtain a copy of the proposed tariff from the company;
(E)  the amount by which the company's total regulated intrastate gross annual revenues will increase or decrease as a result of the proposed change; and
(F)  a list of rates that are affected by the proposed rate change.
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.
Amended by: 
Acts 2011, 82nd Leg., R.S., Ch. 118 (H.B. 2680), Sec. 3, eff. September 1, 2011.