(a) Before the Texas Health and Human Services Commission (HHSC) initiates proceedings to revoke a license, suspend a license, or deny a license renewal, HHSC gives a licensee:
  (1) a description of the alleged rule violation warranting the proposed sanction; and
  (2) the option to:
    (A) request an informal review to demonstrate that the licensee did not violate nursing facility administrator (NFA) licensure rules or commit the alleged violation; or
    (B) request a formal hearing; or
    (C) accept the sanction.
(b) A licensee's request for an informal review must:
  (1) be received by HHSC within 10 calendar days after the licensee receives the notice letter from HHSC; and
  (2) contain documentation that refutes the allegations.
(c) HHSC conducts the informal review:
  (1) by telephone;
  (2) in person; or
  (3) by reviewing the licensee's written response and supporting evidence.
(d) HHSC provides the licensee with official notice of the outcome of the informal review.

Source Note: The provisions of this §555.52 adopted to be effective June 1, 2004, 29 TexReg 4233; amended to be effective June 1, 2009, 34 TexReg 2795; amended to be effective February 15, 2017, 42 TexReg 569; transferred effective May 1, 2019, as published in the Texas Register April 12, 2019, 44 TexReg 1880; amended to be effective November 14, 2021, 46 TexReg 7791