(a) Unless otherwise specified, video, manual, or computer-based training is acceptable if the supervisor discusses and documents the material with the staff person in a face-to-face session to highlight key issues and answer questions.
(b) The facility shall maintain documentation of all required training.
  (1) Documentation of external training shall include:
    (A) date;
    (B) number of hours;
    (C) topic;
    (D) instructor's name; and
    (E) signature of the instructor (or equivalent verification).
  (2) The facility shall maintain documentation of all internal training. For each topic, the file shall include:
    (A) an outline of the contents;
    (B) the name, credentials, relevant qualifications of the person providing the training, and
    (C) the method of delivery.
  (3) For each group training session, the facility shall maintain on file a dated attendee sign-in sheet.
(c) Prior to performing their duties and responsibilities, the facility shall provide orientation to staff, volunteers, and students. This orientation shall include information addressing:
  (1) TCADA rules;
  (2) facility policies and procedures;
  (3) client rights;
  (4) client grievance procedures;
  (5) confidentiality of client-identifying information (42 C.F.R. pt. 2; HIPAA);
  (6) standards of conduct; and
  (7) emergency and evacuation procedures.
(d) The following initial training(s) must be received within the first 90 days of employment and must be completed before the employee can perform a function to which the specific training is applicable. Subsequent training must be completed as specified.
  (1) Abuse, Neglect, and Exploitation. All residential program personnel with any direct client contact shall receive eight hours of face-to-face training as described in Figure: 40 TAC §148.603(d)(1) which is attached hereto and incorporated herein as if set forth at length. All outpatient program personnel with any direct client contact shall received two hours of abuse, neglect and exploitation training.
Attached Graphic
  (2) HIV, Hepatitis B and C, Tuberculosis and Sexually Transmitted Diseases. All personnel with any direct client contact shall receive this training. The training shall be based on the Texas Commission on Alcohol and Drug Abuse Workplace and Education Guidelines for HIV and Other Communicable Diseases.
    (A) The initial training shall be three hours in length.
    (B) Staff shall receive annual updated information about these diseases.
  (3) Cardio Pulmonary Resuscitation (CPR).
    (A) All direct care staff in a residential program shall maintain current CPR and First Aid certification.
    (B) Licensed health professionals and personnel in licensed medical facilities are exempt if emergency resuscitation equipment and trained response teams are available 24 hours a day.
  (4) Nonviolent Crisis Intervention. All direct care staff in residential programs and outpatient programs shall receive this training. The face-to-face training shall teach staff how to use verbal and other non-physical methods for prevention, early intervention, and crisis management. The instructor shall have documented successful completion of a course for crisis intervention instructors or have equivalent documented training and experience.
    (A) The initial training shall be four hours in length.
    (B) Staff shall complete two hours of annual training thereafter.
  (5) Restraint and/or Seclusion. All direct care staff in residential programs and programs accepting court commitments that use or authorize the use of restraint or seclusion shall have face-to-face training and demonstrate competency in the safe methods of the specific procedures before assuming job duties involving direct care responsibilities. This includes programs that accept adolescent residential and emergency detentions.
    (A) The initial training must be four hours in length.
    (B) Staff shall complete four hours of annual training thereafter.
    (C) The training shall include hands-on practice under the supervision of a qualified instructor.
    (D) The training program shall include:
      (i) identifying the underlying causes of threatening behaviors exhibited by the clients receiving services;
      (ii) identifying aggressive or threatening behavior;
      (iii) explaining how the behavior of personnel can affect the behaviors of clients;
      (iv) using de-escalation, mediation, self-protection, and other techniques;
      (v) recognizing and responding to signs of physical distress in clients who are being restrained, if the facility uses or authorizes the use of restraint;
      (vi) identifying the risks associated with positional, compression, or restraint asphyxiation and with prone and supine holds, if the facility uses or authorizes the use of restraint;
      (vii) the initiation of seclusion, if the facility uses or authorizes the use of seclusion;
      (viii) the application of personal restraint, if the facility uses or authorizes the use of personal restraint;
      (ix) the application of approved restraint devices, if the facility has on premises, authorizes the use of, or uses any mechanical restraint devices;
      (x) monitoring cardiac and respiratory status and interpreting their relevance to the physical safety of the client in restraint, if the facility uses or authorizes the use of restraint, or seclusion, if the facility uses or authorizes the use of seclusion;
      (xi) addressing physical and psychological status and comfort, including signs of distress;
      (xii) assisting clients in meeting behavioral criteria for the discontinuation of restraint, if the facility uses or authorizes the use of restraint, or seclusion, if the facility uses or authorizes the use of seclusion;
      (xiii) recognizing readiness for the discontinuation of restraint, if the facility uses or authorizes the use of restraint, or seclusion, if the facility uses or authorizes the use of seclusion; and
      (xiv) recognizing when to contact emergency medical services to evaluate and/or treat a client for an emergency medical condition.
  (6) Intake, Screening and Admission Authorization. All staff who conduct intake, screening and authorize admission for applicants to receive program services shall complete training in the program's screening and admission procedures. The training shall include two hours of DSM diagnostic criteria for substance-related disorders, and other mental health diagnoses.
    (A) The initial training shall be eight hours in length.
    (B) Staff shall complete eight hours of annual training thereafter.
    (C) The training shall be completed before staff screen or authorize applicants for admission.
  (7) Self-administration of Medication. All personnel responsible for supervising clients in self-administration of medication, who are not credentialed to administer medication, shall complete this training before performing this task.
    (A) Staff shall complete two hours initial one time training.
    (B) The training shall be provided by a physician, pharmacist, physician assistant, or registered nurse before administering medication and shall include:
      (i) prescription labels;
      (ii) medical abbreviations;
      (iii) routes of administration;
      (iv) use of drug reference materials;
      (v) storage, maintenance, handling, and destruction of medication;
      (vi) documentation requirements; and
      (vii) procedures for medication errors, adverse reactions, and side effects.

Source Note: The provisions of this §564.603 adopted to be effective September 1, 2004, 29 TexReg 2020; transferred effective September 1, 2004, as published in the Texas Register September 10, 2004, 29 TexReg 8842; amended to be effective June 1, 2006, 31 TexReg 4433; transferred effective April 30, 2024, as published in the Texas Register April 5, 2024, 49 TexReg 2197