The provider agency's plan of operation must:
  (1) identify the services and tasks the provider agency provides under the contract;
  (2) state the hours of operation and the setting in which the services are provided;
  (3) specify the number and types of staff delivering the services;
  (4) state the qualifications and competencies of staff. The plan of operation must state how the provider agency will ensure that staff receive initial and ongoing training as described in Subchapter D of this chapter (relating to Staff Development);
  (5) describe the methods and procedures for determining client eligibility, if this is required by the procedures developed in the DHS region where services are delivered;
  (6) describe the services provided to eligible clients. The provider agency must offer the services required by the procedures developed in the DHS region where services are delivered;
  (7) describe the methods and procedures for providing services to clients; and
  (8) state the method for documenting the services that are delivered.

Source Note: The provisions of this §58.23 adopted to be effective April 1, 2004, 29 TexReg 2381