(a) The provider agency must notify the required persons of emergencies orally or by fax.
  (1) Voice mail is not considered oral notification.
  (2) The provider agency must notify other staff designated by the contract manager if the contract manager is not available.
(b) If the provider agency's first notification is oral, the provider agency must send written notification to the required persons by the seventh day after the initial notification.

Source Note: The provisions of this §58.97 adopted to be effective April 1, 2004, 29 TexReg 2381