The Office of Consumer Affairs reviews:
  (1) the program case record;
  (2) the Administrative Review of Investigation Findings documents; and
  (3) additional information that was available during the original investigation and either was considered or should have been considered by staff performing the investigation. Only in extraordinary circumstances, at the discretion of the Office of Consumer Affairs director, will new information be considered in the Office of Consumer Affairs Review.

Source Note: The provisions of this §702.847 adopted to be effective June 27, 2002, 27 TexReg 5248; amended to be effective September 1, 2016, 41 TexReg 6078