(a) Texas Government Code, Chapter 552 (the Public Information Act) requires DHS to answer all written requests for information. If you make your request for information orally, the DHS staff to whom you make the request may choose whether to answer.
(b) Your request for information must identify who is making the request and the information requested. DHS will not ask you why you want the information or what you are going to do with it. DHS may, however, ask for a driver's license or other official identification to establish who you are. DHS may also ask questions to figure out the information you really want.
(c) If you ask to review information in person rather than get copies of it, you may have to go to the office that has the information. DHS will not move the original copies of public records from one office to another for your review.

Source Note: The provisions of this §71.102 adopted to be effective April 14, 2003, 28 TexReg 2356