APS does not investigate:
  (1) if another branch of HHSC or another state agency is responsible under state law for the investigation;
  (2) general complaints such as:
    (A) rights violations;
    (B) daily administrative operations;
  (3) operational issues related to the business of managed care or consumer directed services;
  (4) if the allegation involves only the clinical practice of a licensed professional;
  (5) theft, as defined in Chapter 31 of the Texas Penal Code;
  (6) allegations of exploitation less than $25.00; or
  (7) loans made by an individual receiving services to a provider.

Source Note: The provisions of this §711.7 adopted to be effective May 1, 2001, 26 TexReg 2755; amended to be effective January 1, 2004, 28 TexReg 11345; amended to be effective March 1, 2008, 33 TexReg 1360; amended to be effective June 1, 2014, 39 TexReg 3878; amended to be effective September 1, 2016, 41 TexReg 6218; amended to be effective March 1, 2018, 43 TexReg 903; transferred effective June 15, 2019, as published in the Texas Register May 24, 2019, 44 TexReg 2617