We have good cause to exceed our timeframes for processing your application in the following circumstances:
  (1) We are processing at least 15% more applications than we did in the same quarter of the previous year;
  (2) The delay is caused by another public or private entity that we must rely on to process all or part of the applications we receive;
  (3) You are the subject of a pending investigation; or
  (4) Other conditions exist that give us good cause for exceeding the timeframes.

Source Note: The provisions of this §745.327 adopted to be effective March 1, 2002, 27 TexReg 965; transferred effective July 15, 2019, as published in the June 14, 2019 issue of the Texas Register, 44 TexReg 2963