We have good cause for exceeding the timeframes if:
  (1) While we are processing your application, we are processing at least 15% more applications than we did during the same quarter of the previous calendar year;
  (2) Another public or private entity that we rely on to process all or part of the applications causes the delay;
  (3) You are the subject of a pending investigation; or
  (4) Any other conditions exist that give us good cause for exceeding the time period.

Source Note: The provisions of this §745.8969 adopted to be effective March 1, 2002, 27 TexReg 965; amended to be effective January 1, 2007, 31 TexReg 9342; transferred effective July 15, 2019, as published in the June 14, 2019 issue of the Texas Register, 44 TexReg 2963