(a) A licensee permanently closing down a chiropractic practice should take the following steps to avoid patient abandonment:
(1) arrange with another licensee or other person to take over the licensee's duty to maintain patient records;
(2) communicate within a reasonable time to all active patients informing them of the closure and whom to contact for patient records or continuation of chiropractic care;
(3) place a clearly visible sign containing information of whom to contact for patient records or continuation of chiropractic care at all business locations;
(4) update all public listings for the chiropractic practice, including social media accounts, to state when the practice will close, whom to contact for patient records, and who will take over the duty to maintain patient records;
(5) refund any unused portion of any patient's prepaid treatment plan; and
(6) notify the Board in writing of the closure of the chiropractic practice.
(b) A licensee should document the steps taken under subsection (a) of this section.
(c) A licensee may modify or eliminate the steps in subsection (a)(1) through (a)(5) of this section if they are inapplicable.
Source Note: The provisions of this §75.9 adopted to be effective April 1, 2021, 46 TexReg 2010