Sec. 801.205.  GENERAL RULES REGARDING COMPLAINT INVESTIGATION AND DISPOSITION.  The board shall adopt rules relating to the investigation of complaints filed with the board.  The rules must:
(1)  distinguish between categories of complaints;
(2)  ensure that complaints are not dismissed without appropriate consideration;
(3)  require that the board be advised of a complaint that is dismissed;
(4)  ensure that the person who filed the complaint has the opportunity to explain the allegations made in the complaint; and
(5)  prescribe guidelines concerning the categories of complaints that require the use of a private investigator and the procedures for the board to obtain the services of a private investigator.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.
Amended by: 
Acts 2017, 85th Leg., R.S., Ch. 536 (S.B. 319), Sec. 9, eff. September 1, 2017.