(a) The Agency shall provide all members of the public with disabilities who are seeking information or other services from the Agency access to and use of electronic and information resources comparable to the access and use provided to members of the public without disabilities, unless compliance with this section imposes a significant difficulty or expense to the Agency under Texas Government Code §2054.460.
(b) The Agency may use alternate methods or formats to provide timely access by individuals with disabilities to Agency electronic and information resources.
(c) The Agency shall ensure that OIB applicants and customers are given the opportunity to request and receive communication from the Agency in an alternate format or by alternate methods.

Source Note: The provisions of this §853.3 adopted to be effective August 21, 2018, 43 TexReg 5392; amended to be effective May 6, 2024, 49 TexReg 3014