(a) Definitions. "Privacy notice" means any notice that a pawnbroker gives regarding a consumer's right to privacy as required by a specific state or federal law.
(b) Required notice.
  (1) The following notice must be given to let consumers know how to file complaints: "For questions or complaints about this pawn loan, contact (insert name of pawnshop) at (insert pawnshop's phone number and, at pawnshop's option, one or more of the following: mailing address, fax number, website, e-mail address). The pawnshop is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the pawnshop, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. Email: consumer.complaints@occc.texas.gov."
  (2) The required notice must be given in the language in which a transaction is conducted.
  (3) The required notice must be included with each privacy notice. If a pawnbroker delivers a privacy notice simultaneously with the delivery of the pledgor's copy of the pawn ticket, the pawnbroker may fulfill the required notice delivery under this section by complying with paragraph (4) of this subsection.
  (4) A notice is required on each pawn ticket of a licensed pawnbroker pursuant to §14.104, Texas Finance Code and §85.405 of this title (relating to Pawn Transaction).
    (A) The text of the notice required by paragraph (1) of this subsection is acceptable to meet this requirement; or
    (B) A pawnbroker may use the following notice: "TEXAS PAWNBROKERS ARE LICENSED AND REGULATED BY THE TEXAS CONSUMER CREDIT COMMISSIONER. FOR INFORMATION OR ASSISTANCE WITH ANY PAWN OR OTHER CREDIT PROBLEM CALL 1-800-538-1579."

Source Note: The provisions of this §85.423 adopted to be effective May 21, 2002, 27 TexReg 4328; amended to be effective June 7, 2010, 35 TexReg 3471; amended to be effective July 1, 2014, 39 TexReg 3392; amended to be effective January 1, 2017, 41 TexReg 8815