(a) Management services. The Agency shall provide each manager with regular and systematic management services, which shall, at a minimum, include:
  (1) explanations of Agency rules, procedures, policies, and standards;
  (2) recommendations on how the facility can be made more profitable for the manager;
  (3) techniques to develop positive relationships with customers, assistants, and management of the host organization;
  (4) possible solutions to problems recognized by the manager or brought to the manager's attention by Agency staff or the facility host;
  (5) continuing education and training courses and opportunities for managers designed to enhance skills, productivity, and profitability; and
  (6) information about laws, rules, and regulations affecting the operation of a BET facility.
(b) Training. The Agency shall assist ECM in conducting a special training seminar for all licensees each year to inform them of new BET developments and to provide instruction on new, relevant topics to enhance upward mobility.
(c) Facility operating conditions. The Agency shall establish the conditions for operation of a BET facility in accordance with this subchapter and any requirements of the host. The operating conditions shall include, among other things, pricing-ranges requirements, hours of operation, and menu items or product lines. The Agency may revise the operating conditions from time to time as market conditions warrant. The ECM will actively participate in the setting of price ranges charged in the facilities. The final authority and ultimate responsibility for determining the price ranges to be charged for products sold through BET facilities shall rest with the Agency.
(d) BET financial data. Upon request, the Agency shall provide licensees with access to BET financial data. Also upon request, Agency staff shall assist the licensee in interpreting the data.
(e) Inventory payment. When a manager leaves the manager's initial assignment, the Agency shall pay the manager or the manager's heirs the value of the usable stock and supplies above the amount provided to the manager upon initial assignment.

Source Note: The provisions of this §854.43 adopted to be effective September 1, 2019, 44 TexReg 3294; amended to be effective July 4, 2022, 47 TexReg 3823