(a) The state plan must ensure that, in connection with developing and administering general policy in the administration of the state plan, VRD seeks and takes into account the views of:
  (1) individuals who receive vocational rehabilitation services or, as appropriate, the individuals' representatives;
  (2) personnel working in the field of vocational rehabilitation;
  (3) providers of vocational rehabilitation services;
  (4) the Client Assistance Program (CAP) director; and
  (5) the Rehabilitation Council of Texas.
(b) The state plan must specifically describe the manner in which VRD will take into account the views regarding state policy and administration of the state plan that are expressed in the customer satisfaction surveys conducted by the Rehabilitation Council of Texas under 34 CFR §361.17(h)(4) or by VRD.

Source Note: The provisions of this §856.5 adopted to be effective December 10, 2012, 37 TexReg 9651; duplicated effective September 1, 2016, as published in the Texas Register September 2, 2016, 41 TexReg 6773; amended to be effective November 8, 2017, 42 TexReg 6195