(a) FCO staff follow-up with the youth within one business day of the date of receipt of the contact, and then at least every five business days thereafter, until the contact is closed.     
      (b) All follow-up communication is in a secure format, unless FCO has received the youth's written consent to provide information in an unsecure format.     
     Source Note:        The provisions of this §87.317 adopted to be effective January 10, 2019, 44 TexReg 252