A local ombudsman entity must comply with:
(1) the Ombudsman Policies and Procedures Manual available on the HHSC website;
(2) the Ombudsman Program Protocols available on the HHSC website; and
(3) the Ombudsman Certification Training Manual available on the HHSC website.
Source Note: The provisions of this §88.306 adopted to be effective April 5, 2018, 43 TexReg 2007