(a) The local ombudsman entity must obtain approval by the Office of materials to be distributed to persons other than representatives of the Office, before the materials are distributed.
(b) If a local ombudsman entity uses a logo on printed materials created by the local ombudsman entity, the local ombudsman entity must use the logo approved by the Office. A host agency may use its logo on printed materials in addition to the logo approved by the Office.
(c) A local ombudsman entity must ensure that an outgoing message for the telephone of a staff ombudsman includes:
  (1) a statement that the staff ombudsman works in the Ombudsman Program; and
  (2) that a message left by the caller will be confidential.
(d) A local ombudsman entity may request technical assistance from the Office regarding website content related to the Ombudsman Program.

Source Note: The provisions of this §88.308 adopted to be effective April 5, 2018, 43 TexReg 2007