(a) Licensees shall provide notice to the public (e.g., patients, clients) that complaints can be filed with the Council by any of the following methods:
(1) on a registration form, application, written contract for services, or other intake paperwork required by licensees prior to delivering services;
(2) on a sign prominently displayed in the licensee's place of business or location where services are delivered. The sign must be printed on paper of no less than 8-1/2 inches by 11 inches in size;
(3) in a prominent and easily accessible location on the licensee's website; or
(4) in a bill for services.
(b) The notice required by this rule must include the Council's name, mailing address, and telephone number, as well as the following statement:
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Source Note: The provisions of this §884.31 adopted to be effective September 1, 2020, 45 TexReg 4768