(a) Upon verbal or written request from the department, a program provider, instructor, or any person associated with the program, must cooperate with the department and furnish requested information concerning any department investigation of a complaint.     
      (b) If the department is investigating a complaint, the program provider or instructor must make available or provide to the department upon request at any reasonable time, any of its documents or records, unless otherwise prohibited by law.     
     Source Note:        The provisions of this §90.91 adopted to be effective November 1, 2017, 42 TexReg 4632; amended to be effective September 1, 2022, 47 TexReg 5101